Hinox Technology is a name you’ll encounter if you’re exploring smart-building systems, hotel automation or stainless-steel kitchen equipment suppliers in Jeddah and the wider Kingdom of Saudi Arabia. This article walks through who Hinox Technology appears to be, what they offer, how they fit into the Saudi market, and practical advice for anyone who wants to evaluate or contact them. It’s written to be useful whether you are an architect, hotel operator, facilities manager, or a homeowner interested in automation — and it starts with the facts, then moves into practical guidance you can use right away.
Who Is Hinox Technology?
Hinox Technology presents itself as a system integrator and technology supplier based in Jeddah that provides smart-building, home-automation and hotel automation solutions across Saudi Arabia. The company site describes Hinox as a pioneer system integrator and partner/distributor for internationally known brands, and it indicates operations starting in early 2013 with a base in Jeddah and coverage across the kingdom.
Alongside the smart-systems branding, the name “Hinox” is also used locally by a manufacturing arm (Mutlak Saleh Mohammed Alhadyane Co.) that produces stainless-steel kitchen sinks and restaurant equipment — a reminder that a single trade name can represent both systems-integration services and manufacturing lines under the same regional business group. If your enquiry is about automation, target the smart-systems division; if it’s about kitchens or industrial sinks, look to the manufacturing arm.
What They List As Core Services And Capabilities
From public materials and directory listings, Hinox’s smart-systems capabilities commonly include:
- System integration for smart homes, offices and hotels (lighting automation, audiovisual, cameras/CCTV, smart switches and centralized control).
- Support for industry protocols and room-management systems used in hospitality projects (the site and portfolio references hotel guest-room automation and villa projects).
- Supply and distribution of lighting, control hardware and other electrical/appliance products.
Those offerings are typical of a systems integrator that works with established automation platforms (KNX, DALI, Crestron/AMX equivalents, guest-room management systems or GRMS), along with associated electrical and AV supply. While the company pages show product imagery and project photos, always treat such portfolio items as starting points for due diligence rather than proof of scale or long reference lists.
Local Presence And Contact Details — Practical Facts
Hinox lists a corporate address in Construction City on Al Madina Road in Jeddah, with phone numbers and an email contact on the company site. If you need to get a quote or arrange a site visit, those published contact details are the most direct route.
Directory sources and local business lists also show the Jeddah address and repeat the phone numbers, which helps confirm the operational footprint in the city. These directory listings are useful because they consolidate contact information and sometimes include user reviews or project summaries.
The Dual-brand Situation: Automation Vs. Kitchen Manufacturing
A practical quirk you’ll meet while researching Hinox is the dual usage of the brand name in Jeddah: one side focused on smart-building systems and another on stainless-steel kitchen equipment and hospitality kitchen supplies. The manufacturing arm (kitchen sinks, gastronorm containers, work tables) has its own storefront and product listings and appears to operate under the same corporate umbrella in the region. This is not unusual for long-standing local trading groups that expand into complementary lines (e.g., building supplies alongside systems integration). If your requirement is specialized — say, a hotel’s guest-room automation and the kitchen fit-out — it’s worth clarifying which branch will handle which scope.
How To Evaluate Hinox (Or Any Local Systems Integrator)
When you’re vetting a systems integrator in Saudi — Hinox or another company — use a checklist that separates technical competence from commercial and delivery factors:
- Project references and site visits. Ask for recent, verifiable references (hotel rooms, villas, commercial offices). Request permission to visit installed systems in operation, or at least speak directly to the technical contact at a referenced project. Directory listings and portfolio photos are helpful, but on-site verification confirms workmanship and ongoing support.
- Protocols and compatibility. Confirm which control protocols and brands they design for (KNX, DALI, BACnet, Crestron-like ecosystems, GRMS for hospitality) and ensure those match your existing systems or procurement strategy. Integration ability is more important than brand names — ask about the logic server, third-party API support, and failover behavior.
- Local support and spare parts. A systems integrator can design a beautiful system, but you’ll need local support contracts, spare parts availability and service level agreements (SLAs). This is especially important for hotels and commercial buildings where downtime directly impacts revenue.
- Wiring and electrical work scope. Clarify whether Hinox will deliver only the automation logic and devices or if they handle civil wiring, electrical contractors and testing. A single supplier that coordinates cabling and commissioning can save time — but ensure they either have in-house capability or a vetted contractor network.
- Warranty, commissioning and documentation. Request a commissioning report, user manuals, source code or configuration backups (where applicable), and a clear warranty period. For hospitality projects, ask about training for housekeeping and engineering staff on GRMS controls.
- Commercial clarity. Get line-itemed proposals: device lists, control server, programming, cabling, testing, commissioning, and training. Avoid vague lump sums that hide scope differences.
Using this structured approach will let you compare Hinox to other integrators objectively.
What To Ask Hinox When You First Contact Them
If you plan to contact Hinox Technology for an initial quote or discussion, a short, focused message will save both sides time. Include:
- Brief description of the project (hotel rooms / villa / office / retrofit).
- Expected timeline and number of rooms/areas.
- Primary requirement (lighting control, centralized AV, GRMS, energy management).
- Request for two items: a) a recent reference of a similar project and b) a sample line-item quotation or standard device list.
A well-prepared first message speeds up the scoping call and helps the company provide a realistic technical and commercial response.
How They Compare With Typical Market Expectations In Saudi
Local Saudi integrators vary widely: some are small boutique teams doing custom KNX work; others are multi-discipline suppliers that combine kitchens, MEP and automation. Hinox sits in that blended category — visible as a smart-systems integrator on one side and as a stainless-steel supplier on the other. That can be an advantage if your project needs both building automation and hospitality kitchen equipment because a single group may coordinate procurement and logistics. The trade-off is that highly specialized projects sometimes benefit from niche integrators who focus purely on advanced automation programming and third-party system integrations.
Directory listings and business profiles indicate that Hinox is active in the Jeddah market and is listed among regional smart-building suppliers; that presence suggests established local operations rather than a purely reseller model. Nevertheless, validate any claims about certifications or brand partnerships directly with the company during procurement.
A Realistic Procurement Scenario — Sample Steps
If you’re a hotel procurement manager or an owner planning automation rollout, the following timeline is practical and reduces risk:
- Pre-qualification (1–2 weeks): Send an RFQ with project brief and ask candidates (including Hinox) for references and a preliminary device list.
- Site survey and proof of concept (2–3 weeks): Have shortlisted integrators perform a site survey and propose a basic demonstration or mock-up for a sample room.
- Detailed proposal and commercials (2–4 weeks): Request line-item cost, programming, commissioning, training and spare-parts lists.
- Contract and delivery (variable): Agree SLAs, lead times for devices, and staging for commissioning. For hotels, phase commissioning to one floor at a time to reduce operational disruption.
These steps let you compare Hinox’s offer against other vendors objectively and reduce surprises during installation.
Contact Pointers And Practical Next Steps
Hinox publishes phone numbers and an email contact on its corporate pages for Jeddah. Use those direct lines for initial outreach and ask specifically for a technical sales contact who handles hotel or villa projects. If you prefer written records, request a PDF proposal and a commissioning checklist as part of the bid.
If your need is kitchen manufacturing (sinks, gastronorm, restaurant equipment), contact their manufacturing storefront and ask for catalogue items, MOQ and delivery options — that side of the business operates with a different commercial rhythm (product supply rather than systems integration).
Final Notes On Verification And Due Diligence
- Always verify references and, if possible, arrange an on-site visit to live installations. Portfolio photos give clues but don’t replace a site visit.
- Clarify whether the quoted solution is a full turnkey system or a supply-and-install arrangement; responsibilities for wiring, civil works and network integration should be explicit.
- Ask about spare parts, software/firmware update policies and handover documentation — these items matter most during the first year of operation.
Conclusion
Hinox Technology in Jeddah represents a practical, locally present option in Saudi Arabia for smart-building and hospitality automation, and the same brand name also links to a regional stainless-steel kitchen equipment manufacturer. Use careful, checklist-driven vendor evaluation: request verifiable references, confirm protocol compatibility and local support, and secure clear commercial terms and commissioning documentation before awarding work. If you want, I can draft a short, ready-to-send English or Arabic inquiry message for Hinox (tailored to either automation or kitchen equipment), or prepare a one-page RFQ template you can use to collect comparable bids. Which would you prefer next?